Notice of Privacy Practices

Effective Date: September 3, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

This Notice of Privacy Practices applies to The Oasis (Oasis ATC, LLC), a residential substance use disorder treatment facility licensed by the California Department of Health Care Services. We are required by law to maintain the privacy of your protected health information (“PHI”), to give you this notice of our legal duties and privacy practices, and to follow the terms of the notice currently in effect.

Your Rights

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

Get a copy of your medical record. You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this. We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.

Ask us to correct your medical record. You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this. We may say no to your request, but we will tell you why in writing within 60 days.

Request confidential communications. You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address. We will say yes to all reasonable requests.

Ask us to limit what we use or share. You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say no if it would affect your care. If you pay for a service or health care item out of pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say yes unless a law requires us to share that information.

Get a list of those with whom we have shared information. You can ask for a list (accounting) of the times we have shared your health information for six years prior to the date you ask, who we shared it with, and why. We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We will provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.

Get a copy of this privacy notice. You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.

Choose someone to act for you. If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information. We will make sure the person has this authority and can act for you before we take any action.

File a complaint if you feel your rights are violated. You can complain if you feel we have violated your rights by contacting our Privacy Officer using the information at the bottom of this page. You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/hipaa/filing-a-complaint. We will not retaliate against you for filing a complaint.

Your Choices

For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.

In these cases, you have both the right and choice to tell us to:

• Share information with your family, close friends, or others involved in your care
• Share information in a disaster relief situation

If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.

In these cases we never share your information unless you give us written permission:

• Marketing purposes
• Sale of your information
• Most sharing of psychotherapy notes

Our Uses and Disclosures

Treat you. We can use your health information and share it with other professionals who are treating you, subject to the special confidentiality protections for substance use disorder records described below.

Run our organization. We can use and share your health information to run our facility, improve your care, and contact you when necessary.

Bill for your services. We can use and share your health information to bill and get payment from health plans or other entities, subject to the special confidentiality protections described below.

Help with public health and safety issues. We can share health information about you for certain situations such as preventing disease, reporting suspected abuse or neglect, and preventing or reducing a serious threat to anyone’s health or safety.

Comply with the law. We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we are complying with federal privacy law.

Respond to lawsuits and legal actions. We can share health information about you in response to a court order.

Work with a medical examiner or funeral director. We can share health information with a coroner, medical examiner, or funeral director when an individual dies.

Address workers’ compensation and other government requests. We can use or share health information about you for workers’ compensation claims, health oversight agencies for activities authorized by law, and special government functions, in each case as permitted by the laws that apply to our records.

Special Protections for Substance Use Disorder Records

Because we provide substance use disorder treatment, your records receive additional protection under federal law (42 U.S.C. § 290dd-2 and 42 C.F.R. Part 2). Generally, we may not tell anyone outside the facility that you attend our program, or disclose any information identifying you as having a substance use disorder, unless:

• You consent in writing;
• The disclosure is allowed by a court order that meets the requirements of 42 C.F.R. Part 2;
• The disclosure is made to medical personnel in a genuine medical emergency;
• The disclosure is made to qualified personnel for research, audit, or program evaluation; or
• You commit or threaten to commit a crime either on our premises or against a person who works for us.

Federal law does not protect any information about suspected child abuse or neglect from being reported under state law to appropriate state or local authorities. Violation of the federal law and regulations by a program is a crime, and suspected violations may be reported to the appropriate authorities in accordance with federal regulations.

Our Responsibilities

• We are required by law to maintain the privacy and security of your protected health information.
• We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
• We must follow the duties and privacy practices described in this notice and give you a copy of it.
• We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.

For more information see www.hhs.gov/hipaa/for-individuals/notice-privacy-practices.

Changes to the Terms of This Notice

We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, at our facility, and on our website.

Contact Us

If you have questions about this notice, want to exercise any of the rights described above, or wish to file a complaint, contact:

Privacy Officer
The Oasis (Oasis ATC, LLC)
Phone: 760-203-3990
Or reach us through our contact page.